Under COVID-19, emerging technologies are propping up our daily lives. Connected devices enable both education and remote work. Chatbots provide life-saving information and relieve overwhelmed health systems. Location data applications track and map the spread of the virus for health workers and researchers.
The COVID-19 crisis has shown us that emerging technologies like the Internet of Things and artificial intelligence are not just tools, they are essential to the functioning of our society and economy. Particularly in this time of instability, we need to think of them as critical infrastructure.
Our ability to be adaptive, human-centred and inclusive in the way we develop policy and protocols for emerging technologies has never been more essential. The continued security and resilience of our society depends on it.
If, in response to this pandemic, we can match technology with the appropriate institutions, standards and norms, we will emerge stronger than before.