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Lithuanian libraries help citizens bridge the digital divide thanks to an ERDF project

500 000 Lithuanians are still not using the Internet, as a result of lack digital skills. Among them, people living in rural or deprived areas, low-income, low-education or unemployed individuals, older people, people with disabilities. The “Connected Lithuania” ERDF project, co-funded by the Republic of Lithuania, offers free digital literacy lessons to Lithuanian citizens. The training takes place in public libraries, involving librarians and volunteers, and has reached over 30.000 citizens so far – most of them women and over 50.

Digital training for inmates in Portugal

The Portuguese Protocol Centre for Justice (CPJ) has promoted a digital skills training programme for people deprived of freedom to reintegrate into the labour market. The pilot test of the Social Project for Training of Inmates  in the digital area has been implemented in the penal institution of Leiria and the aim of the CPJ is to extend the project to other correctional centres and penal institutions.

The project has been developed out in partnership with Cisco Portugal, who are going to deliver for free two training courses, one on cyber-security and one on digital literacy and social media.  

The Poznan Centre for Senior Initiatives launches a digital support helpline for seniors

The Poznan Centre for Senior Initiatives offers telephone support to the senior citizens of Poznan in the use of new technologies.

A special telephone number has been launched, where one of the Centre’s staff members provides digital advice three times a week.

Support includes solving problems with computer, tablets, smartphones and cameras, advice on sending an e-mail, downloading applications and programs for free Internet calls and video calls, creating an account of Facebook and other social networking sites, and getting free learning materials to learn new technologies without leaving home, doing internet searches.

Consultation is offered to users free of charge.